Frequently Asked Questions
How long does shipping take?
Every order ships free within the US and arrives in 3-7 days.
What is your return policy?
We offer 30-day returns. See our Refund Policy for details.
Are your heated products safe?
Yes. Our heated essentials feature adjustable temperature modes and are designed for everyday comfort. Please follow the included instructions.
How do I charge my heated items?
Most items charge via USB. Details are included with your order.
How can I contact you?
Use the form on our Contact page and we will reply within 1-2 business days.